Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your access to and use of KettenKlar, a service operated by Politeia Ltd. ("we", "us", "our"), a company registered in Bulgaria.

By accessing or using KettenKlar, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

2. Service Description

KettenKlar is an AI-assisted tool that helps suppliers generate self-declaration documents for the German Supply Chain Due Diligence Act (Lieferkettensorgfaltspflichtengesetz, LkSG). The service guides users through a questionnaire, uses artificial intelligence to transform their answers into formal business language in English and German, and produces a professional PDF document with an optional shareable online link.

4. Account Registration

To access certain features, you must create an account using your email address. Authentication is handled via magic links — no passwords are required.

• You must provide accurate and complete information when creating your account.
• You are responsible for maintaining the security of your account and email access.
• You may not create multiple accounts for the same individual or entity.
• You may use the wizard as a guest before creating an account. Guest answers are stored locally in your browser and transferred to your account upon registration.

5. Purchases and Payment

KettenKlar operates on a one-time purchase model per self-declaration. The available tiers and pricing are displayed on our pricing page at the time of purchase.

• All payments are processed by Paddle.com Market Limited ("Paddle"), which acts as our merchant of record. Paddle handles all billing, invoicing, VAT calculations, and tax remittance.
• Prices are displayed in EUR. Applicable taxes are calculated and applied by Paddle based on your location.
• Shareable hosted declaration links are valid for 12 months from the date of purchase. Renewal is available for a separate fee.
• By completing a purchase, you agree to Paddle's Terms of Service and Privacy Policy.

Refund Policy

You may request a refund within 14 days of purchase if your self-declaration document has not yet been generated. Once a PDF document has been generated, refunds are not available as the service has been fully delivered. To request a refund, contact us at kettenklar@plt.ltd.

6. Acceptable Use

You agree to use KettenKlar only for lawful purposes. You must not:

• Provide false, misleading, or fraudulent information in the LkSG questionnaire
• Use generated documents to make fraudulent claims about legal conformity
• Attempt to reverse-engineer, decompile, or extract our AI prompts, models, or underlying system logic
• Resell, sublicense, or commercially redistribute generated documents as a service to third parties
• Interfere with or overload our systems, servers, or infrastructure
• Use automated scripts, bots, or scrapers to access the service without prior written consent

7. Intellectual Property

• Your content: You retain all rights to the information and answers you provide. By using KettenKlar, you grant us a limited license to process this content for the purpose of generating your self-declaration documents.
• Generated documents: The AI-generated declaration text is licensed to you for your own due diligence purposes. You may share it with your business partners and clients as intended by the service.
• Platform and branding: The KettenKlar platform, its design, branding, templates, and underlying technology remain the exclusive property of Politeia Ltd.
• Uploaded logos: If you upload a company logo, you warrant that you have the necessary rights to use and display it.

8. Limitation of Liability

To the maximum extent permitted by applicable law:

• KettenKlar is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
• Our total aggregate liability to you for any claims arising from or related to the use of KettenKlar shall not exceed the amount you paid for the specific self-declaration document giving rise to the claim.
• We are not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill.
• We are not liable for any regulatory penalties, fines, lost contracts, or other business losses arising from your reliance on generated documents.
• We do not warrant the accuracy, completeness, or legal sufficiency of any AI-generated text.

9. Indemnification

You agree to indemnify, defend, and hold harmless Politeia Ltd. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising from:

• Your use or misuse of KettenKlar
• Your breach of these Terms
• Any inaccurate, misleading, or fraudulent information you provide through the service
• Your violation of any applicable law or third-party rights

10. Service Availability

We strive to maintain high availability of KettenKlar but do not guarantee uninterrupted or error-free operation. We reserve the right to modify, suspend, or discontinue any part of the service at any time with reasonable notice. We are not liable for any downtime, whether planned or unplanned.

11. Termination

• By you: You may close your account at any time by contacting us. Your generated documents will remain available for download for 30 days after account closure.
• By us: We may suspend or terminate your account without prior notice if you breach these Terms, engage in fraudulent activity, or use the service in a manner that harms other users or our infrastructure.
• Termination does not affect any rights or obligations that accrued prior to termination, including payment obligations.

12. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Republic of Bulgaria, without regard to its conflict of laws provisions.

Any disputes arising from or in connection with these Terms shall be submitted to the exclusive jurisdiction of the competent courts in Blagoevgrad, Bulgaria.

If you are a consumer residing in the European Union, you retain any mandatory protections afforded to you under the consumer protection laws of your country of residence.

13. Changes to These Terms

We reserve the right to update these Terms at any time. When we make material changes, we will notify you by email or by posting a prominent notice on our website. Your continued use of KettenKlar after the effective date of revised Terms constitutes acceptance of those changes.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

15. Contact

If you have any questions about these Terms, please contact us:

Politeia Ltd.
ul. Anton Chehov 8
Blagoevgrad 2700, Bulgaria
Email: kettenklar@plt.ltd